To discover how alternative therapy can help you, speak to Karen...

0115 772 2602

Privacy policy

Our commitment to you

We are committed to the safe and ethical use of any and all of the personal data that you choose to share with us. This Privacy Policy sets out how we achieve this.

For clarity and simplicity, this Privacy Policy combines, in a single statement of intent, our policy commitments on privacy and data protection, on compliance with the new GDPR regulations and on how we use cookies on our website.

What data do we collect?

We collect data in two ways. The first is through the information that is submitted by visitors through the contact form on the website. The second is through Google Analytics and the use of cookies on the website.

How do we use information from a contact form?

When you submit a request on our contact form, an email is sent to Karen via SendGrid. This protected service is fully GDPR compliant.

Once Karen has responded to a request submitted on the contact form, this personal information is automatically deleted within thirty days. We do not retain any of this data for selling, renting or trading email lists with other companies or businesses for marketing purposes.

How do we use cookies and Google Analytics?

When someone visits we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this solely to improve the visitor experience to the website in the future.

Google Analytics uses cookies to collect this data and, in order to be compliant with the new regulation, Google has included a data processing amendment. The data we collect will be processed anonymously and “Data sharing” is disabled. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Google Analytics have a retention period of fourteen months for data you send that is associated with cookies, user identifiers, or advertising identifiers. After this time, any data that it is holding will be permanently removed. We do not use other Google services in combination with Google Analytics cookies.

How can you check the data we hold?

Under GDPR, you have the right to view, amend or delete any of your personal data that we may hold. Please email your request to:

Unsure which therapy or treatment is best for you? Contact Karen for a free telephone consultation...

Karen’s work should not be used in place of conventional medical care and you are advised not to discontinue any medical treatment you may be receiving. Her treatments are intended to be in harmony with any other healing work that you undertake, including traditional medicine. Always consult a GP or other health professional for medical attention and advice.